Social Sharing Policy

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E-participation

The e-participation policy of the irrigation public corporation aims to enhance communication between the institution, citizens, partners and interested parties. And enable them to participate in decision-making and improve the services and programs provided by the institution. This policy is part of the organization's efforts to develop e-business, improve the quality of services it provides, and enhance transparency and accountability.

Consulting

And to be part of the decision-making process. We enable you to share your opinions and ideas about the technical services provided , current and future: before approval and implementation through the platform : "interaction" - in addition to the opportunity to participate by supporting the rules and regulations through the platform "reconnaissance".

Open Data

It is linked to the open data page of the public organization for irrigation as it has been published currently

:8003060999

:[email protected]

Feedback

Opinions and suggestions

We strive to meet your needs and provide time-saving solutions. By sharing your assessment of all digital government services and information and providing us with your feedback and visuals. We can also improve your experiences and improve the efficiency of the information and services provided to you. Through the:

Service evaluation

Our goal is to create the perfect experience with you and your opinions. Evaluating your experiences with technical services is an essential part towards improving and developing them to reach a satisfactory and optimal service. You can evaluate the services and platforms, submit complaints and comments, and contribute to improving your experience using the e - services performance assessment-Customer Services Officer Assessment.

Complaints

We strive to meet your wishes and aspirations. We will use your evaluation of all digital government services and information to improve your experience and raise the efficiency of the service provided to you. Get in touch with us. Your request will be processed with the highest privacy standards. You can also raise complaints about various sectors and services :

:8003060999

:[email protected]

Your voice is heard

Customer satisfaction measurement report

Social media platforms

Objectives of social media :

Speed of access and communication with customers and hear their opinions and complaints
Publishing updates of decisions, systems and services
Educating consumers and customers about rights and duties
Highlighting the efforts of the General Organization for irrigation

:8003060999

:[email protected]

E-Participation Policy

In order to achieve the maximum benefit from the application of the concept of community E-Participation. The irrigation public corporation emphasizes the need for commitment of users of e-participation channels available on the platform. In order to provide constructive opinions and comments that contribute to the development of business and improve the services provided by the public organization for irrigation .

The main objectives behind the application of the concept of community E-Participation :

Increase interaction between the public organization for irrigation and customers : the community e-participation application allows customers the opportunity to communicate with the public organization for irrigation and express their opinions and suggestions faster and more effectively.
Providing the opportunity for customers to participate in decision-making , thus the sense of social responsibility is strengthened and the level of electronic participation is improved.
Saving time and effort: the community e-participation application provides customers with the opportunity to participate in the government process without having to go to the concerned authorities, which saves time and effort.
Improving the quality of services: the community e-participation application allows government institutions to obtain customer opinions and feedback. Thus the quality of the services provided is improved.

The most important criteria for posting comments and posts :

Respect and politeness: posts and comments should be made in a polite manner and respect the opinions of others
Constructive engagement: comments and posts should be of a constructive nature and add value to the discussions and topics raised. New ideas and constructive suggestions can be put forward to improve services and processes.
Refrain from advertising: comments and posts should be free from advertising and commercial promotion. Emphasis should be placed on topics related to the public irrigation organization and its services.
Monitoring and management: the public irrigation organization has the right to monitor and manage comments and posts on its digital platforms to ensure their compliance with the specified standards. Comments may be deleted or modified .